Diagnose the cause.
Then plan the repair.
A cooling complaint does not automatically mean the compressor has failed. Air movement, temperature sensing, defrost operation, door sealing and the cooling system can produce overlapping symptoms. We use the condition of the appliance and diagnostic measurements to narrow down the cause before recommending a repair.
Before your service visit
Send the model number, the temperature displayed in each compartment, and a photo of any frost buildup or error code. Tell us whether the problem started suddenly, comes and goes, or followed a power interruption. Avoid repeatedly changing settings while you are documenting the problem.
A repair decision that makes sense
Repair decisions depend on the appliance’s age, overall condition, diagnosis and parts availability. A fan or ice maker issue presents a different decision than a major cooling-system repair. We explain the findings and estimate so you can compare the repair with replacement.
Comparing your options? Read our repair-or-replace guide. Before booking, see what to prepare for an appliance service visit.
We serve San Antonio, Cibolo, Boerne, New Braunfels, Seguin and Canyon Lake. Check our service areas and contact us to confirm availability at your address.